The «Estet» brand products are delivered by the «MEGATORG GROUP» company to any point of Russia and CIS countries in several ways.

• Picking-up from our warehouse at: St. Petersburg, Sofiyskaya str. 54 is temporary not available.
  Pick-up from our store in St. Petersburg at Sofiyskaya str. 54. The storage time of confirmed orders in our warehouse is 7 days. The order will be canceled upon expiration of 7 days. If you can not collect your order within this period, please inform us by calling 8 (812) 676-888-5, 8 (800) 222-430-2.
• Via Glavpunktdelivery points of orders throughout Russia. At Glavpunkt delivery points you can pay and collect your orders, as well as arrange a return. Both cash and card payments are possible. Pick-up from a delivery point is a charged option, its cost and delivery time can be checked with the managers of our online store.
• Via Boxberry points of delivery throughout Russia. At Boxberry delivery points you can pay and collect your orders, as well as arrange a return. Both cash and card payments are possible. Pick-up from a delivery point is a charged option, its cost and delivery time can be checked with the managers of our online store.
• Our branded delivery service. Available within Saint-Petersburg and Leningrad region to the address specified when placing an order and for orders over 50,000 rubles.
• By means of transport companies.

Delivery costs:

• Delivery within the Ring Highway of St. Petersburg by our delivery service for orders over 50,000 rubles is carried out free of charge.
• Deliveries outside the Ring Highway of St. Petersburg by our delivery service are carried out per rate 30 rubles/ km for orders over 50,000 rubles.
• Orders over 100,000 rubles within 300 km from St. Petersburg are delivered free of charge.

Delivery to other regions of Russia is carried out by:

• Transport companies (PEC transport company, transport company Delovyje Linii or by any other transport companies up to you). Delivery to the transport company is charged - 500 rubles.

The procedure of shipment to the regions of Russian Federation looks as follows:

Place your order in any way convenient for you.

The manager will provide you proforma invoice.

You pay the invoice. We deliver the goods to the transport company within 3 business days after the funds arrive to our bank account.

Delivery of goods is to be paid upon receipt of the goods in your city.

The transit time, cost and method of delivery to regions depend on the weight, dimensions and cost of the ordered goods as well as on the selected transport company. The final shipping cost is calculated by the transport company upon order delivery to the transport company facilities.

• Delivery of goods by a transport company on customer account requires a crate for glass, porcelain, faience and plastic products. The crate is paid by the customer. In case of refusal to pay the crates for the purchased goods of this type – defect claims and battle claims are not accepted.
• Delivery of goods by a transport company on sender account requires a crate for glass, porcelain, faience and plastic products. The crate is paid by the customer. In case of refusal to pay the crates for the purchased goods of this type – defect claims and battle claims are not accepted.

The price indicated in the documents sent by our delivery service is final, our delivery service do not have the right to adjust the price. Shipping cost is indicated in the documents in a separate line.

Once the goods are accepted by any transport company, our company is no longer responsible for the safety of the cargo and does not accept claims from the customers.

If there are still questions about the delivery of our goods, please contact us by calling the hotline 8 (800) 222-430-2 (toll-free call in Russia), chat on-line with our consultant or use Request a call backservice.

ATTENTION! In case of refuse to accept good-quality goods (including a partial refusal), the buyer shall refund the seller the transportation costs incurred, including cost of delivery of the goods back to the warehouse (Art. 26.1 of “Consumer Right Protection Law”).